Privacy Policy

Last updated: October 13, 2026

广州市玄珩生物科技有限公司 values the protection of personal information. This policy describes how information may be processed when you visit xuanhengtech.com or contact us through the website.

Information We May Collect

The current website presents the company and provides business contact information. It does not offer user registration, online payments or a membership system. We may process:

Your name, organization, contact details, collaboration requirements or messages that you voluntarily send to us.
Enquiry form entries include your name, optional organization, preferred contact details, area of interest and research needs, together with submission time, source page, reference number and consent for this enquiry. These are kept in an internal follow-up record to respond to your request.
Visit times, IP addresses, browser types, visited pages and error logs automatically recorded by the website server for security and operations.
Technical information necessary for basic website functions, performance optimization or security protection.

How We Use Information

We use the information above only as necessary to:

Respond to enquiries, arrange demonstrations and support research or business collaboration.
Maintain website security, investigate faults and improve the browsing experience.
Fulfil obligations arising from applicable laws, regulatory requirements or dispute resolution.

We do not sell your personal information. Necessary information may be shared only:

With your explicit consent.
With partners or service providers, to the extent necessary for collaboration, technical support or service delivery that you request.
In response to lawful requirements from judicial or administrative authorities or applicable laws and regulations.

Retention and Security

We retain information for the shortest period necessary to fulfil its processing purpose and apply reasonable technical and organizational safeguards. Internet transmission and electronic storage cannot be guaranteed to be absolutely secure. If an abnormal risk is identified, we will address it in accordance with applicable laws and regulations.

Unsubmitted form entries may be kept in the current browser tab for up to 30 minutes to support retries and language switching; they are cleared after successful submission. Contact details, messages and follow-up notes are encrypted on the server. Internal enquiry records are not publicly accessible. You may contact our official WeChat account with your reference number to request corrections or deletion.

Your Rights

You may request access to, correction or deletion of your personal information, or withdraw consent, as provided by law. After verifying your identity, we will respond within a reasonable period.

Information About Minors

This website does not provide independent services to minors. If you believe a minor has supplied personal information to us, please contact us promptly so that we can handle it in accordance with applicable laws and regulations.

Third-Party Websites

This website may contain third-party links. This policy does not govern how third-party websites process information. Please review their privacy policies before visiting them.

Policy Updates

We may update this policy as laws, regulations or our business change. Updated policies will be published on this page and take effect upon publication.

Contact Us

For questions about personal information protection or this policy, contact:

Xuanheng Technology on WeChat: scan the official account QR code, then send us a message.